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Support

Real-world social discovery · Operated by Tilsitt Media FZCO

Need help? Email us at support@wizme.life and we’ll get back to you. Please include your iOS version and app version (Settings → About in the app).

Frequently asked

How does WiZMe find people nearby?

When you go up, WiZMe uses your approximate location to find other people who are up around you. Your exact location is never shared, and other users only see roughly how far away you are.

Why can’t I message someone yet?

Chat unlocks only after you both YUP. This keeps conversations wanted on both sides. When it’s mutual (a YEA!), the conversation opens automatically.

Which permissions does WiZMe need, and why?

Location (approximate only) for nearby discovery, camera and photos for your profile picture, and notifications for YUPs and messages. You can manage all of these in iOS Settings → WiZMe.

How do I block or report someone?

Open the person’s profile or conversation and tap Block or Report. Blocks are immediate.

How do I delete my account and data?

Go to Settings → Delete account in the app, or email support@wizme.life. Deletion removes your profile and associated content.

Privacy

Read how we handle your data in our Privacy Policy.

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